• Service charges
     

    Service charges

    Local voice charge $0.15/min
    IDD Please refer to the IDD 001/1718 Table
    Voice Roaming charge Please refer to the Voice Roaming Table
    Local Caller Number Display Free of charge
    Roaming Caller Number Display Free of charge
    Call Forwarding $0.15/forwarded min
    Local SMS charge1 $0.7/message
    International SMS
    (Sent from Hong Kong)    		 Please refer to the International SMS Table
    Roaming SMS $3 + Local SMS Charge/International SMS Charge per message
    Local MMS2 $2/message
    International MMS
    (Sent from Hong Kong)    		 $5/message
    Roaming MMS Local MMS Charge/ International MMS Charge + Roaming Data Usage
    Data Roaming charge Please refer to the Data Roaming Table
    Local Wi-Fi (csl Wi-Fi)3 Free and Unlimited
    Miscellaneous
    Flex-Mobile SIM Card remaining balance checking Code : *116#
    Subscribed service status checking Code: *116#
    Usage checking Code: *116*1#
    Flex-Mobile SIM Card Validity 30 days from activation
    Maximum Credit $5,000
  • IDD 001 / 1718 charges
     

    IDD 001 / 1718 charges table

    Notes:
    1. The rates listed below are for reference only and are subject to change from time to time.

    2. Local airtime charge $0.15 per minute applies in addition to IDD charge. Both IDD and local airtime charges are calculated on a per 6 second basis.

    3. Click for the tariff of IDD001 and IDD1718 rest of the countries.
    Country Fixed / Mobile / Satellite / Premium
    IDD 1718
    Mon - Fri Sat & Sun
    Alaska Fixed and Mobile $0.38 $0.38
    Australia Fixed $0.76 $0.79
    Mobile $1.76 $1.79
    Brunei Fixed and Mobile $0.85 $0.45
    Canada Fixed and Mobile $0.17 $0.20
    China Fixed and Mobile $0.15 $0.15
    Hawaii Fixed and Mobile $0.20 $0.20
    India Fixed and Mobile $1.35 $1.38
    Indonesia Fixed (Others) $0.53 $0.56
    Fixed (Jakarta) $0.27 $0.30
    Fixed (Surabaya) $0.27 $0.30
    Fixed (Biltar/Malang) $0.50 $0.50
    Mobile (Others) $0.52 $0.55
    Mobile (Telkomsel) $0.38 $0.38
    Japan Fixed and Mobile $0.97 $1.00
    Macau Fixed and Mobile $0.79 $0.80
    Malaysia Fixed and Mobile $0.23 $0.23
    Nepal Fixed and Mobile $2.15 $1.65
    Pakistan Fixed and Mobile $1.45 $0.95
    Philippines Fixed $1.30 $1.00
    Mobile (Others) $1.30 $1.00
    Mobile (Globe) $1.30 $1.00
    Saudi Arabia Fixed and Mobile $1.47 $1.50
    Singapore Fixed and Mobile $0.32 $0.35
    Southe Korea Fixed and Mobile $0.32 $0.35
    Taiwan Fixed $0.25 $0.28
    Mobile $0.87 $0.87
    U.A.E Fixed and Mobile $2.67 $2.70
    United Kingdom Fixed $1.10 $1.05
    Mobile $2.35 $2.35
    USA Fixed and Mobile $0.17 $0.20
  • Voice Roaming charges
     

    Voice Roaming charges table

    Notes:
    • The actual experience of roaming service will be affected depending on where you roam, the roaming operator you roam with and your handset model. Some roaming operators’ networks are only supported by designated handsets.

    • All roaming voice calls made and received will be charged on a 30-second increment basis.

    • Receiving calls: charges will commence once you pick up a call.

    • Making calls by *108*: charges will commence once you answer the call made by the system to place the call, irrespective of whether the called party is successfully connected or not.

    • The above roaming voice call charges are subject to change from time to time without prior notice.

    Roaming Destinations Receiving Calls (HK$/min) Making Calls from roaming destinations to
    Hong Kong
    (HK$/min)    		 Local Numbers
    (HK$/min)    		 Other Places
    (HK$/min)
    China - Guangdong
    $9
    $8
    $6
    $19
    China - Shenzhen
    $8
    $6
    $6
    $19
    China - Rest of China
    $14
    $8
    $6
    $19
    Macau
    $8
    $6
    $9
    $19
    Australia, Malaysia, Indonesia, Philippines, Singapore, Thailand, Taiwan
    $9
    $9
    $9
    $19
    Belgium, Czech, Denmark, Finland, France, Germany, Iceland, Italy, Japan,
    Netherland, New Zealand, Norway, Slovak Republic, Spain, Sweden, Switzerland & UK
    $13
    $13
    $13
    $19
    Others
    $25
    $25
    $25
    $25
  • International SMS charges
     

    International SMS charges

    Countries ISMS Charges (per message)
    Brunei $1.00
    China $1.00
    Indonesia $0.33
    Japan $1.00
    Macau $1.00
    Philippines $0.50
    S.Korea $1.00
    Saudi Arabia $1.00
    Singapore $1.00
    Taiwan $1.00
    UAE $1.00
    USA/Canada $1.00
    Rest of World $3.00
  • Data Roaming Package
     

    Data Roaming Package

    Data Roaming package Price and entitlements Roaming destinations
    8-day Travel Easy Roaming Package1 $238 for 1GB 8 days validity Australia, China, Indonesia, Japan, Macau, Malaysia, New Zealand,
    Philippines, Singapore, South Korea, Taiwan & Thailand

    Terms & Conditions:
    1. Entitlements of this package will start deducting upon activation. 8-day Data Roaming Mobile service will be valid for 8 days. The cut-off time is 23:59 (HK time) on the 8th day, regardless of activation time at the roaming destination. Any unused mobile data entitlement will be forfeited after the cut-off time. Sun Mobile Limited reserves the right to amend tariffs and related charges.

    2. 8-day Travel Easy Data Roaming Package can be used in designated roaming destinations, including Australia, China, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan & Thailand, via selected roaming operators only.